Estimation and Pricing
When we estimate our pricing is based on 5 key areas:• Communication • Safety• Quality• Time• Cost
Using specifications and plans provided we strive to achieve the best possible pricing structure that accounts for all costs across the entire project. Clarification of specification and the scope of work ensures that we limit the amount of anomalies and variations that arise.
We provide transparent pricing on specific projects when requested.This provides our clients with confidence that they are receiving the best possible market price and enables HCM to maintain a competitive edge. HCM clients can also choose a cost plus margin option, this provides transparency on all costs relating to a project where the initial costs cannot be estimated or budgeted. If clients decide not to proceed with HCM construction works on a project, they still have the option of accessing HCM for their project management requirements. Finally, we seek feedback on all estimates that we issue to clients.We understand that we won’t be successful on every job. However, we would like to ensure that we remain competitive with our pricing.
Using specifications and plans provided we strive to achieve the best possible pricing structure that accounts for all costs across the entire project. Clarification of specification and the scope of work ensures that we limit the amount of anomalies and variations that arise.
We provide transparent pricing on specific projects when requested.This provides our clients with confidence that they are receiving the best possible market price and enables HCM to maintain a competitive edge. HCM clients can also choose a cost plus margin option, this provides transparency on all costs relating to a project where the initial costs cannot be estimated or budgeted. If clients decide not to proceed with HCM construction works on a project, they still have the option of accessing HCM for their project management requirements. Finally, we seek feedback on all estimates that we issue to clients.We understand that we won’t be successful on every job. However, we would like to ensure that we remain competitive with our pricing.
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Quality
Providing a safe and healthy work environment is the first step in our quality program.
For each project, we determine the quality expectations for finished workmanship with our clients prior to work commencing.
Pre-start inspections and audits help determine any anomalies that may affect the outcome of the work we perform. Therefore any issue that we find is, again, raised with the client prior to the commencement of works.
During each project we monitor the quality of the works being performed. Typically each trade, service or stage of works is inspected prior to the commencement of the next stage in the project.
This ensures that the proceeding works have a quality foundation to start on.
We also employ a “best of the best” philosophy where we engage the best trades people and provide the best materials (if not otherwise specified) for each project.
For each project, we determine the quality expectations for finished workmanship with our clients prior to work commencing.
Pre-start inspections and audits help determine any anomalies that may affect the outcome of the work we perform. Therefore any issue that we find is, again, raised with the client prior to the commencement of works.
During each project we monitor the quality of the works being performed. Typically each trade, service or stage of works is inspected prior to the commencement of the next stage in the project.
This ensures that the proceeding works have a quality foundation to start on.
We also employ a “best of the best” philosophy where we engage the best trades people and provide the best materials (if not otherwise specified) for each project.
Governance
Site, asset and business protection is an area that can sometimes be over looked.We maintain the following insurances and coverage across the business.• Public Liability to $20m• Work-cover insurance with coverage for all staff / contractors.• Professional Indemnity insurance.
• Construction insurance (inducing tools, materials, damage to site)
HCM has a varied and experienced group of trades that are in partnership with us right across Australia.
HCM personally and professionally engages, directs and supervises all trades on all projects, while monitoring all Safety, HSE, build quality and time scheduling.
We ensure that all of our contractors are trade qualified and meet all relevant legislative and regulatory requirements to complete their assigned task.
• Construction insurance (inducing tools, materials, damage to site)
HCM has a varied and experienced group of trades that are in partnership with us right across Australia.
HCM personally and professionally engages, directs and supervises all trades on all projects, while monitoring all Safety, HSE, build quality and time scheduling.
We ensure that all of our contractors are trade qualified and meet all relevant legislative and regulatory requirements to complete their assigned task.
Communication
The cornerstone to our business success is our attitude towards communication.
Communication is the key to our safety and quality processes.
We are committed to providing clients with accurate and up-to date information at every stage from quotation to project delivery.
For each project we assign a project manager to liaise directly with the client.Regular communications from HCM include:• Weekly reports on completed and programmed work on site.• Updated works schedule.• Confirmation of stage completions and opportunity to inspect works.• Confirmation of mandatory inspections.• Immediate site quality and safety issues that may affect the client and works schedule.• Record of discussions/variations and site anomalies that impact site works.
At the completion of each project we will provide a complete package of information detailing:• Works complete.• Completion Certificates.• Trade Specific Compliance certificates.• Instruction manuals / service manuals.• List of variations and anomalies.• List of safety and quality inspections including issues and outcomes
Communication is the key to our safety and quality processes.
We are committed to providing clients with accurate and up-to date information at every stage from quotation to project delivery.
For each project we assign a project manager to liaise directly with the client.Regular communications from HCM include:• Weekly reports on completed and programmed work on site.• Updated works schedule.• Confirmation of stage completions and opportunity to inspect works.• Confirmation of mandatory inspections.• Immediate site quality and safety issues that may affect the client and works schedule.• Record of discussions/variations and site anomalies that impact site works.
At the completion of each project we will provide a complete package of information detailing:• Works complete.• Completion Certificates.• Trade Specific Compliance certificates.• Instruction manuals / service manuals.• List of variations and anomalies.• List of safety and quality inspections including issues and outcomes
Health Safety and Environment (HSE)
At HCM we pride ourselves on our reputation for delivering a quality product on time and to budget. Underpinning everything we do is our commitment to providing a safe working environment.
Our obligations extend from the safe site management of our staff and contractors and an understanding and awareness of any person who come into contact with us and our work site.
Where work sites require us to have a heightened awareness of security, we ensure that our staff is briefed in all client protocols to ensure a safe and efficient delivery of service. This is important, especially when working within aged care facilities and public building environments.
Prior to commencement of each project we conduct a site specific Risk Assessment.Safe Work Method Statement (SWMS) are developed and each trade on site is signed into our SWMS.Each site has a site specific safety induction and safety plan incorporating regular site inspections and our Incident Reporting procedures.
As HSE is forever evolving, HCM actively and continuously monitor sites to ensure that we maintain our sites and maintain a “best practice” approach to the way we perform each task.
Our obligations extend from the safe site management of our staff and contractors and an understanding and awareness of any person who come into contact with us and our work site.
Where work sites require us to have a heightened awareness of security, we ensure that our staff is briefed in all client protocols to ensure a safe and efficient delivery of service. This is important, especially when working within aged care facilities and public building environments.
Prior to commencement of each project we conduct a site specific Risk Assessment.Safe Work Method Statement (SWMS) are developed and each trade on site is signed into our SWMS.Each site has a site specific safety induction and safety plan incorporating regular site inspections and our Incident Reporting procedures.
As HSE is forever evolving, HCM actively and continuously monitor sites to ensure that we maintain our sites and maintain a “best practice” approach to the way we perform each task.